My roommate has a 2005 Grand Am, less then 8,000 miles because he hardly drives anywhere. His heater control is broken. We called the local Pontiac dealer to get a Saturday appointment because he needs his car on the weekdays. They told him they don't do any warrenty work on the weekends. This is a major, every brand but chevy, GM dealer. Anyone encounter this before?

... no...

Call GM customer support about that one that is one reason i never heard before. that is why GM has bad rep.

Well, yes, I've heard of it before. Several dealerships only staff technicians on the weekends that perform (same day) routine maintenance... and they only schedule appointments for the same as well. Everything else waits till Monday. I've encountered this at both Chrysler & GM dealerships. At some dealerships, you can't even have after-market accessories installed unless it's on a weekday.

ohh i see what you mean. yeah the local toyota dealership does that, the GM one may too...

If it s a warranty repair they usually give you a rental car. What is the problem with having a rental on a weekday?

My roommate has a 2005 Grand Am, less then 8,000 miles because he hardly drives anywhere. His heater control is broken. We called the local Pontiac dealer to get a Saturday appointment because he needs his car on the weekdays. They told him they don't do any warrenty work on the weekends.  This is a major, every brand but chevy, GM dealer.

Anyone encounter this before?

[post="58945"]<{POST_SNAPBACK}>[/post]

our dealership only changes oil on saturday... they might have similar things going on over there...

we only have 2 mechanics on crew on saturdays...

If it s a warranty repair they usually give you a rental car. What is the problem with having a rental on a weekday?

[post="81415"]<{POST_SNAPBACK}>[/post]

warranty only covers a rental car for 3 days... isnt smart to issue it over the weekend...