The problem is that MS will attempt the DRM and control in the future... but they will phase it in slowly, so people are less likely to notice.

The Xbox One had a couple very good ideas. I quite liked the game-sharing feature, even if publishers would've pushed hard against it.

Also, I'm probably one of the twelve people who thinks the new Kinect will be ready for prime time. Developers are realizing that Kinect shouldn't be the focus of a game, but instead, augment the entire experience. Games would remain controller-focused, but a game with squad-based play could use hand motions to signal orders, instead of using a menu. Or a game like Thief or Amnesia could read heart rates and change the experience.

But like anything Microsoft, the good ideas are bulldozed by a combination of poor marketing, bipolar attitudes towards the consumer base and internal corporate combativeness.

Much of the consumer backlash could have been assuaged if MS was honest and didn't give complicated answers to simple questions. People who buy used games and care about DRM constitute a minority of nerds. They just happen to be very vocal and spend their lives online. Instead, MS chose to be opaque, and these people were able to run circles around the company's communications.