Well it's a good thing MOST people don't have that feeling about the customer satisfaction levels. Saturn, if you look closely enough, is one of GM's shining stars. Things are going great here in MI during one of the most repressed periods we've known. I agree nationswide Saturn should be doing more but we can't really get there with a modest dealer network in place, not to mention our advertising in place.
Saturn has a great record with keeping customers happy and content. Hopefully we can keep that going and improve throughout the nation-