Rainbow1616

Its an "SS" and they don't like the style of the new ones. They test drove a Monte Carlo SS and didn't like that either. They are the ones that it brought it to my attention that they were losing it, like I said I never drive the car. She's now looking into Toyota or Lexus now but i just cant believe it cant be upgraded. I will visit the dealer over the weekend in case its a mistake and the 04 Can be upgraded.

Its not just the older cars, my 2004 can't be upgraded according to the letter. My service will end December 31 2007. I don't drive this car personally my wife and kids do, the car always got reception in places where my wife's cell phone had no signal. I know Onstar is not 100% but it did offer a little more peace of mind then not having it. GM should have foreseen this, My car is barely 3 years old with low miles and in showroom condition and My wife and kids love the car so getting rid of it is not an option. So your saying I shouldn't be upset? I work in the high tech field and can't believe these can't be upgraded. I have been thinking about dumping GM for a while but its tough because I get the GMS Employee pricing which saves a lot of green. Just frustrated....

I think your facts are a little off. I have a 2004 Impala LS which I have onstar on ever since I bought it, I got a letter saying it cant be upgraded. SO it DOES include the models in the last 6 years. I have no intention of trading in this car to appease GM. They jut lost a loyal customer. I have owned GM's all my life but this will be the last one.